A microservices-based insurance platform with voice AI, real-time rate comparison, coverage analysis, lead management, agent coaching, and analytics — built for brokers and agencies modernizing their operations.
AI-powered voice interactions for insurance customers. Deepgram STT, Claude reasoning, ElevenLabs TTS — routing to human agents only when the AI's confidence threshold is exceeded.
Real-time multi-carrier rate comparison. Fetches quotes simultaneously, normalizes coverage terms, and presents apples-to-apples comparisons for brokers and customers.
AI analysis of existing policies to identify coverage gaps, overlaps, and optimization opportunities. Scans documents, extracts terms, generates actionable recommendations.
Capture, score, and route insurance leads from web, voice, and referral channels. AI lead scoring prioritizes high-intent prospects and assigns to the right agent.
Real-time AI coaching during customer conversations. Suggests coverage options, surfaces compliance requirements, and provides talk-track guidance based on customer profile.
Conversion funnels, quote-to-bind ratios, carrier performance metrics, and customer journey analytics with Prometheus-backed telemetry.
Each capability runs as an independent Go service with its own health checks, metrics, and scaling profile. Services communicate via gRPC and NATS events, not shared databases.
The voice pipeline is purpose-built for insurance terminology. Deepgram handles transcription with insurance-domain vocabulary, Claude understands coverage types, ElevenLabs delivers natural responses.
Real-time STT + AI reasoning + TTS in a single call flow.
Carriers present coverage differently. The rate comparison engine normalizes all of this so brokers see true apples-to-apples comparisons, not misleading price matches.
TCPA compliance, audit logging, MFA, RBAC, and rate limiting built into the foundation. Every action is auditable, every interaction respects consent requirements.
SOC 2-ready audit trail and TCPA-compliant voice interactions.
Deepgram transcribes with insurance-specific vocabulary, Claude processes intent through an insurance-trained reasoning layer, and ElevenLabs responds. Calls exceeding the AI's confidence are warm-transferred to a human with full context.
Yes. Multi-tenant PostgreSQL with tenant-scoped queries. Every API request is authenticated and RBAC-scoped so agents only see authorized data.
Yes. Integrates with multiple carriers via quoting APIs. Custom carrier integrations added based on your agency's panel.
TCPA compliance for voice, full audit logging for SOC 2, MFA for authentication, API key management, and rate limiting. All interactions logged with timestamps and consent records.
Modernize your insurance operations with AI that understands underwriting, claims, and compliance.